Can duplicate payments be refunded?

Yes. If you were accidentally charged twice for the same purchase, the duplicate payment will be refunded after verification within 7-10 business days.

Refund & Cancellation Policy | Eagle Achievers - Digital Course Refund Policy

1 Digital Products

Eagle Achievers™ sells digital educational products including:

Online Courses Course Packages Recorded Trainings Live Trainings Webinars Mentorship Programs Digital Downloads Affiliate Opportunities

Since these are digital products, refunds are governed by the following policy.

2 24-Hour Refund Window

Customers may request a refund only within twenty-four (24) hours from the exact date and time of successful payment.

Refund requests received after the 24-hour period will not be accepted unless otherwise required by applicable law.

3 Refund Eligibility

A refund request will only be considered if all of the following conditions are satisfied:

Request submitted within 24 hours of payment.

Request sent from the registered email address.

Request emailed to eagleachieversofficial@gmail.com.

Valid payment receipt or Order ID is attached.

Customer identity can be verified.

Course has not been substantially accessed or completed.

No violation of Eagle Achievers™ Terms & Conditions has occurred.

4 Important Affiliate Commission Policy

Eagle Achievers™ operates an affiliate referral program.

If a purchase is made using an affiliate or referral code, referral commissions may be credited to the sponsor according to the official compensation structure.

If the referral commission has already been credited, released, withdrawn, utilized, transferred, or adjusted into payouts, the purchase becomes non-refundable.

This policy exists because affiliate commissions distributed to third parties cannot always be recovered.

Once referral earnings have been credited or paid to the sponsor, no refund request can be processed for that transaction. This condition is final unless otherwise required by applicable law.

5 Non-Refundable Situations

Refunds will not be granted if:

More than 24 hours have passed since payment.

Affiliate commission has already been credited, transferred, withdrawn or utilized.

Customer attended a Live Training.

Customer attended a Webinar.

Customer attended a Mentorship or Coaching session.

Customer accessed a significant portion of the course.

Customer completed the course.

Customer downloaded study materials or bonus resources.

Customer changes their mind after purchase.

Customer purchased by mistake.

Customer fails to attend scheduled sessions.

Customer cites personal or financial reasons.

Customer expected guaranteed income or results.

Customer failed to read the course description before purchasing.

Customer is dissatisfied due to personal expectations.

Customer violated the Terms & Conditions.

Fraudulent or abusive refund behaviour is detected.

6 Course Language & Content

Customers are strongly advised to review the Course Description, Curriculum, Course Language, Teaching Style, Program Details, Duration, and Instructor Information before making a purchase.

Refunds will not be granted simply because the customer later decides that the language, teaching style, delivery method, or course structure does not match their personal preference, unless there has been a material misrepresentation.

7 Duplicate Payments

If a customer accidentally pays more than once for the same order, only the duplicate payment will be refunded after verification.

Processing Time: 7-10 Business Days

8 Failed Payments

If payment is deducted but the order is not created or course access is not provided, customers should immediately contact Support. After verification, either:

Course access will be provided, or
Full payment will be refunded.

9 Refund Deductions

If a refund request is approved, the following deductions may apply where legally permissible:

Payment Gateway Charges Payment Processing Charges Taxes or Government Charges (if applicable)

Only the eligible refundable amount will be returned. Eagle Achievers™ may, at its sole discretion, decide to waive these deductions in a particular case.

10 How to Request a Refund

Customers requesting a refund must email eagleachieversofficial@gmail.com and include:

Full Name

Registered Email

Registered Mobile Number

Order ID

Date & Time of Purchase

Payment Receipt

Reason for Refund

Any supporting information

Incomplete requests may delay processing.

11 Refund Timeline

Approved refunds are normally processed within 7-10 business days through the original payment method. Actual credit timelines depend upon the customer's bank or payment provider.

Estimated Processing Time: 7-10 Business Days

12 Live Trainings & Webinars

Refund requests for live trainings or webinars are accepted only within the 24-hour refund window and only if referral commissions have not already been distributed.

If Eagle Achievers™ cancels the event, customers may receive a full refund or a transfer to the next available session.

13 Digital Product Usage Review

All Eagle Achievers™ products are digital. Customer platform activity including:

Login History Course Access Video Progress Downloads Attendance Records Platform Usage

may be reviewed before approving any refund.

14 Chargebacks

Customers are requested to contact Eagle Achievers™ before initiating any chargeback.

Fraudulent or unjustified chargebacks may result in:

Account suspension
Permanent account termination
Affiliate account cancellation
Course access revocation
Legal action where applicable

15 Cancellation Policy

Since Eagle Achievers™ provides digital products, orders cannot normally be cancelled after successful purchase and delivery of digital access.

Cancellation requests will only be considered within the applicable refund window and subject to this policy.

16 Policy Updates

Eagle Achievers™ reserves the right to modify this Refund Policy at any time. Changes become effective immediately after publication. Users should review this page periodically. Where applicable local consumer protection laws grant rights that cannot legally be waived, those rights take precedence over this policy.

17 Contact Support

Support Emailsupport@eagleachievers.in

Support WhatsApp+917006895694

Business AddressKashmir, India

Support HoursMon - Sat, 10:00 AM - 7:00 PM IST

Frequently Asked Questions

No. Refund requests must be submitted within 24 hours of successful payment. Requests submitted after this window will not be accepted unless otherwise required by applicable law.

If the referral commission from your purchase has already been credited, transferred, withdrawn, or utilized by your sponsor, your purchase becomes non-refundable. This condition is final and cannot be reversed.

No. If you have substantially accessed or completed the course content, the purchase is no longer eligible for a refund, even if the request falls within the 24-hour window.

Approved refunds are processed back to your original payment method within 7-10 business days, depending on your payment gateway or banking partner.

If money was deducted but you didn't receive course access, contact support immediately. After verification, we will either grant access or issue a full refund.

Yes. If you were accidentally charged twice for the same purchase, contact support with your payment details. After verification, the duplicate payment will be refunded within 7-10 business days.

Since our products are digital, orders cannot normally be cancelled once access has been delivered. Cancellation requests are only considered within the 24-hour refund window and subject to this policy.

Secure Termination

Refund & Cancellation Policy